At Stomo Clinic, we care about high quality dental treatments. Therefore, we provide patients with dental guarantees for the services performed.

Dental warranties include:

• Composite fillings of adult teeth – 12 months – from the time when all the patient’s cavities are removed according to the proposed individual appointment schedule for the patient.
• Fillings of deciduous teeth in children – 6 months, only when the little patient comes for a check-up every 3 months, and all teeth are healed.
• Fixed prosthetic restorations, fixed prosthetic works(bridges, crowns) – 2 years, out of warranty (mechanical damage is excluded)
• Removable prosthetic restorations (partial dentures, full dentures, skeletal dentures) – 12 months
• Implant-supported dentures – 2 years
• Implants – 10 years

If the patient suffers from bruxism, the guarantee time is determined individually.

Warranty conditions for dental services

To take advantage of the dental guarantee, several rules must be followed. After treatments, every dentist requires patients to practice proper oral hygiene and regular preventive care. Dental treatment is not simply a service or product sale. Dental health is also affected by many other factors, such as general health, daily habits, etc.

• Maintain good oral hygiene as recommended by your doctor or dental hygienist.
• Visit us every six months ( 6 months) for a check-up, during which we perform a dental review. In special cases (periodontal disease, bruxism, diabetes, etc.) we may require more frequent follow-up visits.
• Have regular (at least once a year) hygienization (tartar removal) performed at our office. In justified cases, we may require more frequent scaling (individual tendencies to accumulate tartar faster).
• In the case of a treatment plan consisting of more than one type of dental treatment, carry out the plan approved by us to completion. Partial treatment, performed with large gaps, postponed visits, cannot be covered.

The dental warranty does not cover:

• Temporary prosthetic work, so-called immediate dentures, temporary crowns, temporary fillings (used most often in children during the treatment of deciduous teeth).
• Prosthodontic works unclaimed by the deadline set by the dentist.
• Root canal re-treatment if the primary root canal treatment was performed outside our clinic.
• Primary root canal treatment in the presence of periapical lesions and other factors that pose a risk to the success of endodontic treatment. The patient is informed of this and it is noted in the file.
• Prosthetic work that was performed at the patient’s request, which was noted and confirmed by a signature in the file.
• Prosthetic work was performed as a step in the comprehensive prosthetic treatment, but the patient did not continue with further dental restorations and did not report to Stomo Clinic according to the established appointment schedule.
• Self-repairing prosthetic work.
• Corrections, repairs and alterations at other dental offices.
• Orthodontic treatment, when the patient changes the practitioner during orthodontic therapy and activation visits are made at a facility other than Stomo Clinic, and when the patient does not follow the schedule of activation visits.

We do not provide a service guarantee for the following events:

• When there has been damage to teeth or prosthetic work due to mechanical trauma, due to accidents, etc.
• Situations in which the patient inadequately observes oral hygiene.
• When natural bone loss and periodontal changes have occurred.
• When the patient does not follow the doctor’s instructions and does not attend follow-up appointments.
• When a root canal-treated tooth was not restored prosthetically (as recommended) and a tooth fracture occurred.
• When a tooth needs root canal treatment
• When there is or has been a condition that adversely affects the patient’s mouth and teeth (e.g., diabetes, osteoporosis, epilepsy, chemotherapy, radiation therapy).

If you notice an abnormality or develop an ailment as a result of dental treatment, immediately report to STOMO Clinic for an appointment no later than 7 days after the above situation.